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Re: Map Not Shown

PostPosted: Fri Mar 03, 2023 4:56 pm
by king achilles
Can you all the cache of your browser then close it and open a new browser and then try again?

Re: Map Not Shown

PostPosted: Fri Mar 03, 2023 5:01 pm
by JLiverwurst
king achilles wrote:Can you all the cache of your browser then close it and open a new browser and then try again?

Immediately tried it in Chrome instead of Firefox. Same thing.

All my other maps still work so far.

Re: Map Not Shown

PostPosted: Fri Mar 03, 2023 5:14 pm
by JLiverwurst
Hooray, now it works again!

Re: Map Not Shown

PostPosted: Fri Mar 03, 2023 6:42 pm
by IcePack
I can’t replicate the problem on my phone but it has been reported to the Webmaster and Admin

We are looking to identify any issues we can find

Re: Map Not Shown

PostPosted: Fri Mar 03, 2023 6:43 pm
by IcePack
Confirmed this is an issue for non panel users.

Work around for now is switching to pastor

Re: Map Not Shown

PostPosted: Fri Mar 03, 2023 6:46 pm
by IcePack
Go to settings on left menu and under game settings select yes to panels

It’ll change your game page layout but it’s the work around for now

Re: Map Not Shown

PostPosted: Fri Mar 03, 2023 6:55 pm
by IcePack
The fix is being tested if you still have troubles please report

Re: Map Not Shown

PostPosted: Sat Mar 04, 2023 11:26 pm
by lexie3000
Game 22313097 Map disappeared and was unable to complete turn. Same thing happened yesterday but it came right after a few hours. I hope this is not a regular bug. I’ve also found game play to be slow and clunky. No fun!

Re: Map Not Shown

PostPosted: Sun Mar 05, 2023 9:01 am
by IcePack
lexie3000 wrote:Game 22313097 Map disappeared and was unable to complete turn. Same thing happened yesterday but it came right after a few hours. I hope this is not a regular bug. I’ve also found game play to be slow and clunky. No fun!


Can you provide more info?

PC or mobile?
OS?
Browser?
Panels? Non panels?

Re: Map Not Shown

PostPosted: Sun Mar 05, 2023 3:58 pm
by blue baron
I had the same problem: map not shown and Bob not working.
Here's a tip ( thxs to Riggins4441)
After entering the game try the spyglass in the upper right corner.
Go back to Central Command and enter the game again.
Works for me.

Re: Map Not Shown

PostPosted: Sun Mar 05, 2023 5:11 pm
by chuck D
I appreciate all the troubleshooting and questions. But clearly, something changed w/ the code 2-4 days ago that horked up maps, BOB, clickies, etc. Just roll back your code to how it was last week, go back to your sandbox/DEV/QA environments, and re-tweak and re-test your new codes you've pushed out to PROD.

This latest release is clearly not stable and is a pain the the ass for end-users. Admit defeat, roll back any and all changes made in the last week, and get back to a stable PROD environment.

voila. it really is that easy.

Re: Map Not Shown

PostPosted: Sun Mar 05, 2023 6:41 pm
by groovysmurf
I definitely think it's the scripts. I use map rank and assault odds sometimes, but for 99% of the time I have tampermonkey completely disabled because it has caused issues in the past. I have not had a single issue over this last week, but also have not enabled tampermonkey...which makes me think the two are connected.

Re: Map Not Shown

PostPosted: Sun Mar 05, 2023 9:36 pm
by fishydance
groovysmurf wrote:I definitely think it's the scripts. I use map rank and assault odds sometimes, but for 99% of the time I have tampermonkey completely disabled because it has caused issues in the past. I have not had a single issue over this last week, but also have not enabled tampermonkey...which makes me think the two are connected.


Assault odds haven't worked since this change. Map rank and assault odds broke at exactly the same time the other issues arose. I disabled tampermonkey and everything is fine. There has to be a connection there.

Re: Map Not Shown

PostPosted: Mon Mar 06, 2023 9:08 am
by IcePack
From the sounds of it, those 3rd party add ons will need to be fixed.

Re: Map Not Shown

PostPosted: Mon Mar 06, 2023 10:13 am
by cpusurfer
I attempted on my iPhone 13 and it was blank in Safari in both panels and non panels. Non panels showed the attack option but nothing in the drop downs and no map.

Re: Map Not Shown

PostPosted: Mon Mar 06, 2023 11:25 am
by theflycassanova
IcePack wrote:From the sounds of it, those 3rd party add ons will need to be fixed.


Happened again yesterday on my Android phone on both Chrome and Firefox. No userscripts there...

Re: Map Not Shown

PostPosted: Mon Mar 06, 2023 11:34 am
by IcePack
theflycassanova wrote:
IcePack wrote:From the sounds of it, those 3rd party add ons will need to be fixed.


Happened again yesterday on my Android phone on both Chrome and Firefox. No userscripts there...


Ok thank you, please keep reporting incidents im trying to gather info and pass on as we find out more. I don’t have android so I can’t replicate, right now the major problem for most seems to be user scripts but there might be something else

Re: Map Not Shown

PostPosted: Mon Mar 06, 2023 11:43 am
by theflycassanova
IcePack wrote:
theflycassanova wrote:
IcePack wrote:From the sounds of it, those 3rd party add ons will need to be fixed.


Happened again yesterday on my Android phone on both Chrome and Firefox. No userscripts there...


Ok thank you, please keep reporting incidents im trying to gather info and pass on as we find out more. I don’t have android so I can’t replicate, right now the major problem for most seems to be user scripts but there might be something else



Game 22300137
I was halfway though a turn, switched screens to wall a teammate. Came back and the map and attack drop downs were not loading.
Switched to my laptop and opened the site in Chrome (no userscripts) - no map, no attack drop downs. Panel Interface didn't have the map either.

Ended up playing other turns and came back a few times refresh/reload - and it magically loaded on my laptop 20 minutes later after many many tries.

Re: Map Not Shown

PostPosted: Mon Mar 06, 2023 1:39 pm
by IcePack
theflycassanova wrote:
IcePack wrote:
theflycassanova wrote:
IcePack wrote:From the sounds of it, those 3rd party add ons will need to be fixed.


Happened again yesterday on my Android phone on both Chrome and Firefox. No userscripts there...


Ok thank you, please keep reporting incidents im trying to gather info and pass on as we find out more. I don’t have android so I can’t replicate, right now the major problem for most seems to be user scripts but there might be something else



Game 22300137
I was halfway though a turn, switched screens to wall a teammate. Came back and the map and attack drop downs were not loading.
Switched to my laptop and opened the site in Chrome (no userscripts) - no map, no attack drop downs. Panel Interface didn't have the map either.

Ended up playing other turns and came back a few times refresh/reload - and it magically loaded on my laptop 20 minutes later after many many tries.


Thanks, got another report of similar elsewhere

Re: Map Not Shown

PostPosted: Mon Mar 06, 2023 2:34 pm
by IcePack
bigWham wrote:to resolve these types of things i will really need errors from the console. whenever anything weird like this happens people should pop open that console and check for errors (red).

Re: Map Not Shown

PostPosted: Mon Mar 06, 2023 2:35 pm
by IcePack
IcePack wrote:
bigWham wrote:to resolve these types of things i will really need errors from the console. whenever anything weird like this happens people should pop open that console and check for errors (red).


viewtopic.php?f=506&t=222751#p4929523

How to for those not familiar

Re: Map Not Shown

PostPosted: Mon Mar 06, 2023 2:47 pm
by IcePack
For immediate turn needs, I’ve been told turning OFF panels and turning ON unity interface is a work around.

But for long term solutions / fixes the console data would be needed by those impacted

Re: Map Not Shown

PostPosted: Tue Mar 07, 2023 12:13 pm
by dwilhelmi
I'm guessing the important error is this one:
Uncaught ReferenceError: adjacencies is not defined at game.php?game=22285810:1473:3

No further stack track information or anything else available.

I also get these two errors, but these I get on every map page regardless of if it renders or not:
GET https://securepubads.g.doubleclick.net/ ... erclub.com net::ERR_BLOCKED_BY_CLIENT

pubads_impl_2023030201.js?cb=31072876:10 Error: s:0 rs:4 at Kh.d.onerror (gpt.js:10:37987)


Also, at least for me, this happens every time I try to go to a game when my turn is already in progress. 100% of the time. If I start a turn, go back to the home page, then navigate back to the game, I get the blank screen.

Re: Map Not Shown

PostPosted: Tue Mar 07, 2023 12:42 pm
by IcePack
There’s a fox in beta to be tested now ty